6 Reasons You Should Let Your Customers Text You
Oct 04, 2018
Your customers want to text! Did you know that LiveHelpNow offers a unique feature that lets your customers text your…
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loyal customers
Metrics That Matter: Assessing Your Helpdesk Solution
Sep 11, 2012
Analytics are a manager’s best friend. By collecting massive amounts of customer data into neat reports, they allow management to…
How to be an Olympic Brand-Builder
Jul 26, 2012
[caption id="attachment_1920" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] With the 2012 Olympics opening tomorrow, pressure is stacked on London to make…
7 reasons excellent customer experience can be your ace in the hole
Jun 25, 2012
It's difficult for brands to stand out from their competition based on of quality and price.But they can make money…
6 smart and cost effective strategies for getting loyal customers
Feb 07, 2012
A new customer always comes with the baggage of acquisition costs. It's only when that customer returns for a second…